Transforming Financial Services Business Through Servicenow. International Journal of Computer Technology and Electronics Communication, [S. l.], v. 7, n. 3, p. 1–6, 2024. DOI: 10.15680/kekma181. Disponível em: https://ijctece.com/index.php/IJCTEC/article/view/578. Acesso em: 13 sep. 2026.