Advanced Customer Intelligence Framework using Natural Language Processing and Public Cloud Platforms. International Journal of Computer Technology and Electronics Communication, [S. l.], v. 8, n. 6, p. 11962–11971, 2025. DOI: 10.15680/IJCTECE.2025.0806041. Disponível em: https://ijctece.com/index.php/IJCTEC/article/view/670. Acesso em: 27 oct. 2026.