CRM Integration with Macro and Ticketing System. International Journal of Computer Technology and Electronics Communication, [S. l.], v. 9, n. 3, p. 1035–1046, 2026. DOI: 10.15680/IJCTECE.2026.0903007. Disponível em: https://ijctece.com/index.php/IJCTEC/article/view/593. Acesso em: 22 may. 2026.