Data Governance Challenges in ITSM Platform Transitions. International Journal of Computer Technology and Electronics Communication, [S. l.], v. 8, n. 6, p. 11881–11890, 2025. DOI: 10.15680/IJCTECE.2025.0806033. Disponível em: https://ijctece.com/index.php/IJCTEC/article/view/528. Acesso em: 2 may. 2026.